Shipping Returns – AB Solutions

Company: AB Solutions LLC
Website: https://absolutions.click
Contact: info@absolutions.click | +1 (307) 674-4707

1. Overview

We want you and your pets to be 100% satisfied with your purchase. If you’re not completely happy with your order, you may be eligible for a return, exchange, or refund, subject to the terms outlined below.

2. Eligibility for Returns

To be eligible for a return:

Items must be unused, unwashed, and in the same condition as received.
Items must be in their original packaging with all tags, accessories, and manuals.
The return request must be made within 14 days of delivery.

Non-returnable items include:

Perishable pet food or treats
Personalized or customized items
Gift cards
Opened grooming or health products (for hygiene reasons)
Clearance or final sale items (if marked as such)

3. How to Request a Return

To initiate a return, contact us at info@absolutions.clickwith the following:

Your order number
A description of the issue or reason for return
Photo(s) of the item if it arrived damaged or defective

Our support team will guide you through the return process and provide you with a return shipping address.

4. Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defect or fulfillment error on our part.
We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of items returned without tracking.

5. Refunds

Once we receive and inspect your returned item:

We’ll notify you of the status of your refund.
If approved, a refund will be issued to your original payment method within 5–10 business days.

Please note:

Original shipping charges (if any) are non-refundable.
Refunds may take additional time to appear in your account, depending on your bank or payment provider.

6. Exchanges

Need a different size or product? We accept exchanges for eligible items within 14 days of delivery. Please email us at info@absolutions.click to begin the exchange process.